Telephoning & Socializing(Business English)
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비즈니스에서 필요한 영어회화를 수록한 책이다. 다양한 예시를 통해 연습해볼 수 있다.
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PartⅠ Telephoning
Chapter 01 Basics of Telephoning - Greeting, Purpse
Chapter 02 Information - Requesting / Verifying Information
Chapter 03 Putting on Hold - Asking to Wait, Directing a Call
Chapter 04 message and Note - Taking a Message, Leaving a Message
Chapter 05 Appointments - Making Appointments
Chapter 06 Problems - Dealing with Problems
Chapter 07 Orders - Sales Related Calls
Chapter 08 Agreement - Reaching Agreement
Chapter 09 Wrap Up - Ending A Conversation
Chapter 10 Calling Back - Keeping Posted
PartⅡ Socializing
Chapter 11 Introduction & Greeting - Formal Introduction & Getting to Know Someone
Chapter 12 Welcoming - Receiving Visitors
Chapter 13 Meeting - Issues and Schedules
Chapter 14 Small Talk - Talking about Vacations
Chapter 15 Small Talk - Talking about Health & Lifestyle
Chapter 16 Small Talk - Talking about Social Networking
Chapter 17 Arrangements - Getting Together
Chapter 18 Leading Conversation - Holding/Changing the Topic
Chapter 19 Dining - Business Meals / Drinks
Chapter 20 Saying Goodbye - Business Etiquette
Chapter 01 Basics of Telephoning - Greeting, Purpse
Chapter 02 Information - Requesting / Verifying Information
Chapter 03 Putting on Hold - Asking to Wait, Directing a Call
Chapter 04 message and Note - Taking a Message, Leaving a Message
Chapter 05 Appointments - Making Appointments
Chapter 06 Problems - Dealing with Problems
Chapter 07 Orders - Sales Related Calls
Chapter 08 Agreement - Reaching Agreement
Chapter 09 Wrap Up - Ending A Conversation
Chapter 10 Calling Back - Keeping Posted
PartⅡ Socializing
Chapter 11 Introduction & Greeting - Formal Introduction & Getting to Know Someone
Chapter 12 Welcoming - Receiving Visitors
Chapter 13 Meeting - Issues and Schedules
Chapter 14 Small Talk - Talking about Vacations
Chapter 15 Small Talk - Talking about Health & Lifestyle
Chapter 16 Small Talk - Talking about Social Networking
Chapter 17 Arrangements - Getting Together
Chapter 18 Leading Conversation - Holding/Changing the Topic
Chapter 19 Dining - Business Meals / Drinks
Chapter 20 Saying Goodbye - Business Etiquette
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