Hotel Service English 호텔서비스영어(개정판)(CD1장포함)
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$16.85
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Regular price
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Estimated delivery date 예상 배송일
Standard Shipping
불러오는 중...
주문일로부터 8-12 영업일
Express Shipping
불러오는 중...
주문일로부터 6-8 영업일
Room Division, Food & Beverage, Culinary Arts 등 총 3파트로 구성된 이 책은 회화에서부터 자세한 상황설명까지를 모두 망라하여 전공자는 물론 실무자에 이르기까지 현장에서 바로 적용할 수 있는 알찬 교재이다.
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출판사 리뷰
출판사 리뷰
목차
목차
UNIT 1 ROOM DIVISION
1. RESERVATION
2. REGISTRATION
3. DOORMAN AND BELLMAN SERVICE
4. HOUSEKEEPING
5. FRONT CASHIER
6. TELEPHONE OPERATOR
7. TELEPHONE MANNERS
8. HANDLING COMPLAINTS
9. FRONT DESK
10. BELLMAN SERVICE
11. MAKING UP THE ROOM
12. HANDLING CASH
13. HANDLING CREDIT CARDS
UNIT 2 FOOD AND BEVERAGE
1. WAITER/WAITRESS SERVICE
2. ROOM SERVICE
3. BANQUET RECEPTION
4. BARTENDER SERVICE
5. ORDER-TAKING
6. TABLE SETTING
7. SELLING WINE AND LIQUOR
8. ROOM SERVICE(Ⅱ)
9. DINING ROOM SANITATION
10. DINING ROOM SAFETY
11. PREVENTING WASTE
12. RECEIVING AND STORING
13. THE MANAGER AND THE LAW
UNIT 3 CULINARY ARTS
1. SOUPS
2. SALADS
3. SEAFOODS
4. BREADㆍPIESㆍPASTRIES
5. VEGETABLE PREPARATION
6. EGG PREPARATION
7. ROASTING
8. BROILING
9. BRAISING AND STEWING
10. SIMMERING AND POACHING
11. DEEP FAT FRYING
12. SANDWICH PREPARATION
13. KITCHEN SAFETY
APPENDIX
INTERVIEWING
1. RESERVATION
2. REGISTRATION
3. DOORMAN AND BELLMAN SERVICE
4. HOUSEKEEPING
5. FRONT CASHIER
6. TELEPHONE OPERATOR
7. TELEPHONE MANNERS
8. HANDLING COMPLAINTS
9. FRONT DESK
10. BELLMAN SERVICE
11. MAKING UP THE ROOM
12. HANDLING CASH
13. HANDLING CREDIT CARDS
UNIT 2 FOOD AND BEVERAGE
1. WAITER/WAITRESS SERVICE
2. ROOM SERVICE
3. BANQUET RECEPTION
4. BARTENDER SERVICE
5. ORDER-TAKING
6. TABLE SETTING
7. SELLING WINE AND LIQUOR
8. ROOM SERVICE(Ⅱ)
9. DINING ROOM SANITATION
10. DINING ROOM SAFETY
11. PREVENTING WASTE
12. RECEIVING AND STORING
13. THE MANAGER AND THE LAW
UNIT 3 CULINARY ARTS
1. SOUPS
2. SALADS
3. SEAFOODS
4. BREADㆍPIESㆍPASTRIES
5. VEGETABLE PREPARATION
6. EGG PREPARATION
7. ROASTING
8. BROILING
9. BRAISING AND STEWING
10. SIMMERING AND POACHING
11. DEEP FAT FRYING
12. SANDWICH PREPARATION
13. KITCHEN SAFETY
APPENDIX
INTERVIEWING
저자
저자
김귀원
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