Effective Business Writing

Effective Business Writing Skills is designed to teach learners the basics they need to become a better writer. The accompanying exercises will enhance learners' writing skills and are relevant to the practical demands of the business world. By the time learners complete this book, they will be better prepared to write clear and concise business letters, memos, and reports.

Unit 1. Preparing to Write

Unit 2. Common Mistakes in Business Writing

Unit 3. Format of Business Letters

Unit 4. Revision in Business Writing

Unit 5. Tone in Business Writing

Unit 6. Inquiry and Request Letters

Unit 7. Claims and Complaints

Unit 8. Sales Letters

Unit 9. Using E-mail

Unit 10. E-mail Etiquette

Unit 11. Writing Reports

Unit 12. Writing Proposals

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