English for Hotel and Restaurant
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이 책은 호텔과 레스토랑의 영어에 대해 다룬 도서입니다. 기초적이고 전반적인 내용을 확인할 수 있도록 구성했습니다.
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출판사 리뷰
출판사 리뷰
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목차
Preface 5
Chapter 1. Check-In
Chapter 2. Walk-In Guests
Chapter 3. Room Is Not Ready
Chapter 4. Guest Services
Chapter 5. Making Reservations
Chapter 6. Changing Reservations
Chapter 7. Duties at the Front Desk
Chapter 8. Hotel Facilities
Chapter 9. Services Outside the Hotel
Chapter 10. Guest Complaints
Chapter 11. Room Services
Chapter 12. Non-Availabilit of Services
Chapter 13. Restaurant ⑴
Chapter 14. Restaurant ⑵
Chapter 15. Restaurant ⑶
Chapter 16. Customer Payments
Front Office Terminology
Chapter 1. Check-In
Chapter 2. Walk-In Guests
Chapter 3. Room Is Not Ready
Chapter 4. Guest Services
Chapter 5. Making Reservations
Chapter 6. Changing Reservations
Chapter 7. Duties at the Front Desk
Chapter 8. Hotel Facilities
Chapter 9. Services Outside the Hotel
Chapter 10. Guest Complaints
Chapter 11. Room Services
Chapter 12. Non-Availabilit of Services
Chapter 13. Restaurant ⑴
Chapter 14. Restaurant ⑵
Chapter 15. Restaurant ⑶
Chapter 16. Customer Payments
Front Office Terminology
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